If you had to sum up our goal in one sentence or less, it would be, 'Bringing traditional gunsmithing into the 21st century.'
For a lot of folks that statement is going to conjure a lot of negative emotions, but allow me to explain. We absolutely want to keep that old-world quality, attention to detail, and (the most difficult) the wide range of services that traditional gunsmiths would offer. But the sad truth is that, along with that romantic ideal of the traditional gun-builder, comes a lot of less appealing facts; zero customer service, a lack of professionalism and order, intermittent quality control, no email, and most of all, staggeringly long turn around times. Now, some of those aspects just add to the charm, but when the chips are down they can also be frustrating. We constantly are striving to improve our quality and the consistency of our work, to improve our communication and your ability to follow your project, to always reduce turnaround times, etc. In short, to create an environment where you feel comfortable, even excited, to drop off your prized firearms.
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